EARRINGS AKIRA & MUSHI PORTRAITS

Akira Mushi have their own unique measurement chart, but once you try it out you will instantly love the fit! 

How to choose the perfect fit from our clothing line:

How to choose the perfect fit for your babies:

How to choose the perfect fit from our unisex T-Shirt line:

Always check the details of the product to verify the size of your package. The packages come in three sizes: small, medium and large. You can see the shipping costs below according to your location. It usually takes 2-5 business days for Greece, 2-7 business days for EU countries and 2-10 business days for the rest of the world.

* Please note that due to the Covid situation things can be a little more delayed! So please be patient ! <3 

*Door to Door Shipping provided by Geniki Taxydromiki.

**Door to Door Shipping provided by DHL Express.

SPECIAL SHIPPING DEALS- FREE SHIPPING

ATTENTION! This Shipping Policy doesn't refer to Wholesale Customers. Please check Wholesale Rules.

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

*PLEASE NOTE: for some products refund is not eligible ( i.e masks or underwear )

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@akiramushi.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@akiramushi.com and send your item to the address given below.

*PLEASE NOTE: for some products exchange is not eligible. ( i.e masks or underwear )

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To return your product, you should mail your product to:

There are these conditions under which you will a find a product at our e-shop: In Stock, Pre Order or Coming Soon.

In Stock

If a product is in stock, it will be available to our eshop as normally products do, without any special label. When you overview this product, you will see an "ADD TO CART" button. This means that the product is available right now and it will be shipped to you the minute we proceed with your order. 

Pre Order

If a product is in the production process but it's not in our stock yet we put a Pre Order label. When you overview this product, you will see a "PRE ORDER NOW" button. This means that you, as a smart early bird, will get this product in advance and we will ship it to you when we receive it from our production. This can normally take 2-3 weeks.

Now, what happens if you have an order which icludes both a Pre Order and an In Stock item? In this case we really want to do what's best for you! We normally ship both items together so that you receive your order in total, which means that once you have a Pre Order product in your order you 'll have to be just a bit patient. If you wish your products to be shipped seperately you can add it as a comment in your order.

Coming Soon

Coming Soon products are those that are not available for sale yet. The discription is pretty explanatory itself, these products will be available to the public soon. Each season we want you to have an overview of our collection in total, so that you can pick your favorite stuff and buy responsibly and smart! This is the reason why we present you most of our products at once, even if we haven't received all of them. 

So, what is the difference between a Coming Soon and a Pre Order product? Coming soon products don't have a specific date of making yet, while Pre Order products are in the making as we speak! As a result, we encourage you to buy products that can be shipped to you in no longer than 3 weeks. 

Can you reserve a Coming Soon product anyway? Of course you can, as long as you can be patient with your order. You should know that it may take 4-6 weeks until your product is ready to be shipped. However, as the "COMING SOON" button doesn't enable you to shop an item, you can always contact us via email at contact@akiramushi.com or send us a message at social media (i.e. Facebook, Instagram).